Privacy Policy

By Robynblair, LLC respects your privacy and is committed to protecting the personal information we hold about you. Please review the following to understand how we process and safeguard personal information about you. By using any of our Services, whether by visiting our website or otherwise, and/or by voluntarily providing personal information to us, you acknowledge that you have read and understand the practices contained in this Privacy Policy.

WHAT KIND OF INFORMATION DO WE COLLECT?

We collect a variety of personal information from and about you through the Services, including: 

  • When you provide it to us directly;
  • Automatically through logging and analytics tools, cookies, pixel tags, and as a result of your use of and access to the Services; and
  • From third-party sources, including service providers such as through your interactions with us on social media websites.

You have choices about certain information we collect. When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide any aspect of our Services, you may not be able to use those Services in some circumstances. In addition, it is possible to change your browser settings to block the automatic collection of certain information.

Finally, we may collect data that is not identifiable to you or otherwise associated with you and is not personal information. To the extent this data is stored or associated with personal information, it will be treated as personal information; otherwise, the data is not subject to this policy.

Information Collected from You.
We collect personal information from you when you provide it to us, including by entering it into website forms, placing orders, submitting an email address, or contacting us with questions or comments. For example, you can choose to sign up for email notifications about us through the Services by providing us with your email address. If you order products from us through the Services, you must provide us with information to process that request, including but not limited to email address, first and last name, billing address, shipping address (if applicable), payment information, telephone number, and any other information you may optionally provide. If you contact us with questions, requests, or complaints, we collect personal information sufficient to answer your questions, address your requests, and/or handle your complaints, as applicable.

Information Collected Automatically.
When you browse or use the Services, we utilize commonly- used logging and analytics tools, including Google Analytics, to collect information about your device, the network used to access the Services, and information about your use of the Services. We also use certain technologies on the Services, including cookies and pixel tags, that allow us, our service providers, and third parties to store information locally on your device, identify your device, track your interactions with other sites or with our email campaigns, and track activity over time and across websites. Information collected automatically includes the software and hardware attributes of the device you use to access the Services, unique device ID information, regional and language settings, performance data about the Services, network provider, and IP address (a number assigned to your device when you use the Internet). In addition, information may be collected passively in the form of log files and third-party analytics (including Google Analytics) that record website activity.

Cookies and Web Tracking.
We use technologies including cookies and pixel tags to personalize and enhance your experience in regard to our Services, to collect data about your visit to our Services, to help diagnose problems with our servers, to administer the Services, to evaluate the effectiveness of our marketing and advertising campaigns, to permit analytics providers to gather information about your visit to the Services, and to gather broad demographic information about our users. We do not currently process or comply with any web browser’s “do not track” signal or other mechanisms that provide consumers with the ability to exercise choice regarding the collection of personal information about your online activities over time and across third party websites. Note, however, that you may opt out of Google Analytics and/or block or reject certain tracking technologies through the “Preferences” or “Settings” page of your web browser.

Information Collected from Third Parties.
We may receive personal information from third parties that we have engaged to provide services to us (including payment processors and ecommerce platforms) as well as from third parties that provide web analytics and usage information to us such as Google Analytics. In addition, if you choose to interact with us or our partners on social media by posting to our pages, tagging us (or using certain hashtags or other identifiers) in posts, or participating in activities, we may collect certain information from the social media account you use to interact with us, including the name associated with the account, the account handle, recent activity, the content of any posts in which we are tagged, and other information that may be contained on your social media profile to allow us to respond to the posts and engage with our audience. For the purposes of this Privacy Policy, “partners” means affiliates, service providers, licensors, vendors, manufacturers, distributors, or other third parties with which we have a business relationship.

PROCESSING PERSONAL INFORMATION
We process personal information for two general purposes, pursuant to various legal bases: For our business operations (including communicating with you, fulfilling orders, providing information about our products and services, improving the Services, and complying with applicable legal requirements); and to market and promote our, and our partners’, products and offerings. We process personal information for, or based on, one or more of the following: (i) based on your consent; (ii) as required or permitted by law; (iii) for our legitimate business purposes; (iv) as necessary to perform a contract with you, complete a transaction or provide you with information or services you have requested or authorized; and/or (v) to fulfill our legal responsibilities, in each case as provided in this Privacy Policy.

PROTECTION OF PERSONAL INFORMATION
We employ reasonable safeguards designed to promote the security of our systems and protect your personal information from unauthorized destruction, use, modification, or disclosure. Personal information is protected using various physical, administrative and/or technical safeguards. However, no method of safeguarding information is completely secure. While we use measures designed to ensure the protection of your personal information, we cannot guarantee that our safeguards will be effective or sufficient. In addition, you should be aware that Internet data transmission is not always secure, and we cannot warrant that information you transmit utilizing the Services is secure.

YOUR RIGHTS
You have a variety of legal rights regarding the collection and processing of personal information. You may exercise these rights, to the extent they apply to you, by contacting us at the contact information provided at the end of this Privacy Policy, or by following instructions provided in communications sent to you. These rights vary depending on applicable law, but may include:

  • The right to know whether, and for what purposes, we process personal information about you;
  • The right to know what personal information we process about you;
  • The right to learn the source of personal information about you we process, where we obtain that personal information from a source other than you.
  • The right to access, modify, and correct personal information about you.
  • The right to know with whom we have shared personal information about you, for what purposes, and what personal information has been shared;
  • The right to delete you personal information, even if it was given with consent;
  • The right to equal access to service and price, even if you exercise your privacy rights; and
  • The right to complain to a supervisory authority.

Updates to Personal Information.
We strive to maintain the accuracy of any personal information that may be collected from you, and will use commercially reasonable efforts to respond promptly to update our database when you tell us the information in our database is not accurate. However, we must rely upon you to ensure that the information you provide to us is complete, accurate, and up-to-date, and to inform us of any changes. Please review all of your information carefully before submitting it and notify us as soon as possible of any updates or corrections. If you wish to access, review, or make any changes to personal information you have provided to us through the Services, you may do so at any time by contacting us as provided below or, for certain information, through your account on the Services. Please note, however, that we reserve the right to deny access as permitted or required by applicable law.

Communication.
In addition to your choices with respect to the collection of personal information, you have the ability to make certain choices about how we communicate with you, and how we process certain personal information. You may opt out of receiving marketing or other communications from us at any time through a given communications channel (such as email or telephone) by following the opt-out link or other unsubscribe instructions provided in any email message received or by contacting us as provided at the end of this Privacy Policy. Note that if you do business with us in the future, you may not, subject to applicable law, opt out of certain automated notifications, such as order or subscription confirmations, based on business transactions (e.g., e-commerce).

OTHER IMPORTANT INFORMATION

Collection of Data from Children.
Children under 18 years of age are not permitted to use the Services, and we do not knowingly collect information from children under the age of 18. By using the Services, you represent that you are 18 years of age.

Third-Party Websites and Services.
We may reference or provide links to third-party websites and services, including those of our affiliates, service providers, and third parties with which we do business, and we are not responsible for and do not control the content, security, or privacy practices employed by such third-party websites and services. This Privacy Policy does not apply to information from or about you collected by any third party services, applications, or advertisements associated with, or websites linked from the Services, including but not limited to third party payment services and social media pages. Please refer to the privacy policies of such third-party services for information about how they collect, use, and process personal information.

Modifications and Updates:
We reserve the right, at any time, to modify, alter, and/or update this Privacy Policy, and any such modifications, alterations, or updates will be effective upon our posting of the revised Privacy Policy. Your continued use of the Services following our posting of any revised Privacy Policy will constitute your acknowledgement of the amended Privacy Policy.

CONTACT US
If you have any questions or complaints about this Privacy Policy and/or how we process personal information, or would like to exercise any of the rights set forth above, please contact us at:

By Robynblair, LLC
hello@byrobynblair.com